CICLODOC

Service status

Operational

Application and database are responding normally.

Checked at 11/1/26, 9:20:26 PM · Response: 167 ms

How we monitor

  • Health check (application and database) every 5 minutes, with email alerts to operations.
  • Daily backup of the database and uploaded files, verified and kept for 14 days.
  • Browser and server errors are collected and grouped for fixing.

Service level agreement

The Essential, Team and Business plans have no contractual availability SLA. Availability and support commitments for the Enterprise plan are agreed in the contract.