Security and privacy
What the product does today to protect your organization's data — no promises beyond what exists.
Isolation between organizations
Every query is filtered by organization and the server rejects queries without that filter; an automated isolation test covers it.
Tamper-evident audit trail
Logins, changes and views are written to append-only records, hash-chained, with integrity verification.
Access and sessions
bcrypt passwords, attempt limits, session revocation on password change, single sign-on (OIDC, SAML, LDAP) and SCIM provisioning.
Files
Real file-type validation, optional antivirus (ClamAV), downloads under a restrictive security policy and a SHA-256 hash of each revision.
Browser and network
HTTPS, nonce-based Content-Security-Policy, security headers and protection against requests to internal addresses in integrations.
Tokens and secrets
API tokens, public links and invitations are stored only as hashes; integration secrets are encrypted.
Backup and monitoring
Daily backup of the database and files with verification and 14-day retention; health check every 5 minutes with operations alerts.
Certifications
CicloDoc does not yet hold ISO 27001 certification or a SOC 2 report. If that is a requirement in your procurement process, contact us: we answer security questionnaires and describe the controls above.
Talk to the team