CICLODOC

ISO 9001 diagnostic

Answer honestly. The result appears instantly and is not sent to anyone.

1. Have you identified interested parties and the external and internal issues that affect the business?
2. Does top management set the quality policy and communicate it to everyone?
3. Are business risks and opportunities recorded and addressed?
4. Are there measurable quality objectives, with a target and an owner?
5. Do documents have controlled revision, approval and a known current version?
6. Are people's competence and training recorded and evaluated?
7. Are critical suppliers evaluated and approved against criteria?
8. Do measuring instruments have controlled, up-to-date calibration?
9. Are internal audits planned and carried out by people who do not audit their own work?
10. Does management hold periodic reviews using indicator data?
11. Do nonconformities get root-cause analysis and effectiveness checks?
12. Are customer complaints recorded, handled and analyzed together?
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